Connectivity issues of Meisterplan Application in US Region

Incident Report for Meisterplan

Resolved

This incident has been resolved.

Posted Sep 01, 2021 - 06:49 UTC

Update

We are continuing to monitor for any further issues.

Posted Aug 31, 2021 - 21:10 UTC

Monitoring

We shifted our services from the affected data centers of our cloud provider and we continue to monitor our systems.

Posted Aug 31, 2021 - 20:20 UTC

Identified

The issue has been identified and a temporary fix is being prepared to restore connectivity.

Posted Aug 31, 2021 - 18:56 UTC

Update

We are working with our cloud provider towards reestablishing full connectivity to Meisterplan in US region.

Posted Aug 31, 2021 - 18:43 UTC

Investigating

Our cloud provider has reported that there are known connectivity issues present in our US region.

Posted Aug 31, 2021 - 18:42 UTC

This incident affected: Meisterplan Application (US Region) (Authentication/SAML, Web Application, API/Mobile App/Integrations, Subscription Management).