Error when calling reporting API if KPIs are configured

Incident Report for Meisterplan

Resolved

This incident has been resolved.

Posted Jul 06, 2022 - 15:00 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 06, 2022 - 12:12 UTC

Update

Problem just occurs in very rare conditions

Posted Jul 06, 2022 - 12:01 UTC

Identified

Some customers get an error message when calling reporting API for projects if configured KPIs.

Posted Jul 06, 2022 - 11:58 UTC

This incident affected: Meisterplan Application (EU Region) (API/Mobile App/Integrations) and Meisterplan Application (US Region) (API/Mobile App/Integrations).